Warranty

Warranty conditions

Before submitting an RMA request, please ensure you have thoroughly reviewed our warranty conditions. HALNy does not process warranty claims for products that are used, purchased through gray-market channels, second-hand, gifted, or obtained from unauthorized distributors or resellers. Please note that HALNy products are available for purchase only through authorized distributors or resellers within their respective countries.

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RMA report

Please note that all warranty and RMA will be processed through FIBRAIN as owner of HALNy vendor.

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GPON ONTs
Model	LAN ports	VoIP FXS POTS port	RF/CATV overlay
HL-GSFP	1 x SFP 1GbE/2.5GbE	-	-
HL-1G	1×10/100/1000	-	-
HL-1GE	1×10/100/1000	-	-
HL-1GE2	1×10/100/1000	-	-
HL-1GC	1×10/100/1000	-	-
HL-1GR	1×10/100/1000	-	1
HL-1B	1×100/1000/2500	-
HL-2GRV	2×10/100/1000	1	1
HL-2BV	1×1000/2500 1×10/100/1000	1	-
HL-4G	4×10/100/1000	-	-
HL-4G2	4×10/100/1000	-	-
HL-4GV	4×10/100/1000	1	-
HL-4GMV	4×10/100/1000	2	-
HL-4GMV2	4×10/100/1000	2	-
HL-4GMV3	4×10/100/1000	1	-
HL-4GMV4	4×10/100/1000	1	-
HL-4GMVR	4×10/100/1000	1	1
HL-4GQV	4×10/100/1000	2	-
HL-4GQVS	4×10/100/1000	1	-
HL-4GQVS2	4×10/100/1000	1	-
HL-4GXV	4×10/100/1000	1	-
HL-4GXV-F	4×10/100/1000	1	-
HL-4GXVU-F	4×10/100/1000	1	-
HL-4BX3V-F	3×10/100/1000 1×2500	1	-
HL-4GX3VR	4×10/100/1000	1	1
XGSPON ONTs
Model	LAN ports	VoIP FXS POTS port	RF/CATV overlay
HLX-SFPX	1x SFP+ 1GbE/2.5GbE/10GbE	-	-
HLX-1TL	1×1000/2500/10000	-	-
HLX-1TLV	1×1000/2500/10000	1	-
HLX-TGV	1×1000/2500/5000/10000 1×10/100/1000	2	-

HALNy ETHERNET ROUTER matrix


	WAN ports	LAN ports	WiFi	WiFi speed	Antennas	VoIP	Sales Status
Ethernet Routers
HLE-3GX-F	1×10/100/1000	3×10/100/1000	2T2R WiFi6	1800AX	Internal	-	In daily sales
HLE-4BX3V-F	1×100/1000/2500 Ethernet	3×10/100/1000 + 1×2500	2T3R WiFi6	WiFi6 AX3000	Internal	1xFXS	New one! In daily sales
Active Ethernet (SFP WAN)
HLS-4BX3V-F	1×1000/2500 SFP port	3×10/100/1000 + 1×2500	2T2R WiFi6	WiFi6 AX3000	Internal	1xFXS	Coming soon!
Fiber Tray for ONT based on CUBE housing
HL-FIBER-TRAY	-	-	-	-	-	-	In daily sales

HALNy XGS-PON ONT matrix


Model Name	Mode	LAN	VoIP	WiFi	Mode button	Sales Status
HLX-SFPX	SFU (Bridge only)	1x1000/10000	-	-	-	New one! In daily sales
HLX-1TL	SFU (Bridge only)	1x1000/2500/10000	-	-	-	Coming soon! Q3-2026
HLX-1TLV	SFU (Bridge only)	1x1000/2500/10000	1	-	-	New one! In daily sales
HLX-TGV	SFU (bridge) HGU (router NAT)	1x1000/2500/10000 1x10/100/1000	2	-	-	End of Sale
HLX-4BYV-F	HGU (router NAT)	1x100/1000/2500 3x10/100/1000	1	WIFI 7 Triband 2.4/5/6GHz	Yes	Coming soon!
Fiber Tray for ONT based on CUBE housing
HL-FIBER-TRAY	-	-	-	-	-	In daily sales

HALNy GPON ONT matrix


Model	LAN ports	VoIP FXS POTS port	WiFi	WiFi antennas type	WiFi speed	RF/CATV overlay	EtherWAN (LAN4 as Wan port)	SALES STATUS
HL-GSFP	SFP 1GbE/2.5GbE	-	-	-	-	-	-	End of Sale
HL-1GE	1×10/100/1000	-	-	-	-	-	-	In daily sales
HL-1GC	1×10/100/1000	-	-	-	-	-	-	In daily sales
HL-1B	1×100/1000/2500	-	-	-	-	-	-	New one! In daily sales
HL-1PD	1×10/100/1000 PoE PD	-	-	-	-	-	-	Coming soon!
HL-4G2	4×10/100/1000	-	-	-	-	-	-	New one! In daily sales
HL-1GR	1×10/100/1000	-	-	-	-	1	-	End of Sale
HL-2BV	1×1000/2500 1×10/100/1000	1	-	-	-	-	-	In daily sales
HL-4GV-F	4×10/100/1000	2	-	-	-	-	-	New one! In daily sales
HL-4GMV2	4×10/100/1000	2	2T2R 802.11n 2T2R 802.11ac wave2	External	866Mbps 5Ghz 300Mbps 2.4Ghz	-	YES	End of Sale
HL-4GMVR	4×10/100/1000	1	2T2R 802.11n 2T2R 802.11ac wave2	External	866Mbps 5Ghz 300Mbps 2.4Ghz	1	YES	End of Sale Replaced by HL-4GX3VR
HL-4GX3V	4×10/100/1000	1	2x2 AX3000 WiFi6	External	3000Mbps for 2.4Ghz / 5Ghz	-	YES	Coming soon!
HL-4GX3VR	4×10/100/1000	1	2T3R AX3000 WiFi6	External	3000Mbps for 2.4Ghz / 5Ghz	1	YES	New one! In daily sales
HL-4GXV-F	4×10/100/1000	1	802.11ax 1800AX WiFi6	Internal	1800Mbs for 2.4Ghz / 5Ghz	-	YES	End of Sale Replaced by HL-4BX3V-F
HL-4BX3V-F	3×10/100/1000 1×2500	1	2T3R AX3000 WiFi6	Internal	3000Mbs for 2.4Ghz / 5Ghz	-	YES	New one! In daily sales
HL-4BY3V-F	1x100/1000/2500 3x10/100/1000	1	WIFI 7 Dual-Band 2.4Ghz/5Ghz	Internal	BE3600	-	YES	Coming soon!
HL-4BY7V-F	1x100/1000/2500 3x10/100/1000	1	WIFI 7 Dual-Band 2.4Ghz/5Ghz 4x4	Internal	BE7200	-	YES	Coming soon!
Fiber Tray for ONT based on CUBE housing
HL-FIBER-TRAY	-	-	-	-	-	-	-	In daily sales